Q: What Nissin PS 8 Power Pack cable do I use for the on the Fujifilm or Micro Four Thirds Di700A and or i60A? A: The Di700A and i60A for Fujifilm and Micro Four Thirds Systems both utilize a Sony type external power cord with the Nissin PS 8 Power Pack.
Q: I am shooting with a Sony Camera. My Nissin Flash and Air 1 Commander are paired and communicate when off the camera but when the Air 1 Commander is on the Sony Camera, the flash will not fire. A: The Sony Camera must be in the "WL" mode when using the Air 1 Commander to control an off-camera flash. Place the Air 1 Commander on the camera, then activate the "WL" mode in the flash menu of the Sony Camera.
Q: Why will the Auto Focus Assist beam not work on my Nissin flash? A: Many mirrorless cameras from several manufacturers have an Auto Focus Assist beam built into the camera body. When this is the case, the camera body will not send a signal to a flash to activate the on-flash Auto Focus Assist beam.
Q: What off camera cord do I use with my Nissin Fujifilm version flash? A: You may use a Canon type off camera cord with the Fujifilm version flash and maintain compatibility.
Q: Using the Air 1 Commander on my Sony Camera, it will not allow me to go into High Speed Sync. A: In the Sony system, the HSS mode must be activated on the Air 1. To do this, simply hold down the pilot button for 3 seconds until it begins to blink. You are now in HSS mode. To turn off this mode just hold the pilot button down again until it stops blinking.
Q: I have paired my Nissin Commander and Flash and it fires when I press the pilot button but when I put it on my camera it will no-longer fire. A: In some cases, it may feel as if the Air Commander is seated properly in the hotshoe of the camera when in fact it is not. Gently push the Air Commander all the way forward until you here a "Click" sound. Now the Air Commander should be completely mounted and the trigger the Nissin Flash. (added 6/4/18)
Q: I have paired by Air Commander to my Nissin i60A. The beeping has stopped, but the flash will not fire from the commander. A: After the pairing process is complete, be sure to select group A, B, or C on the back of the i60A. If the i60A is not in one of these groups, then it will not fire from the Air Commander. (added 6/4/18)
Q: I have paired by Air Commander to my Nissin i60A. The beeping has stopped, but the flash will not fire from the commander. A: Check that the Air Commander and the i60A are set to the same channel. If they are on different channels the flash will not fire. When pairing, it is best to use the have the flash in the auto channel mode. (added 6/4/18)
Q: I have paired by Air Commander to my Nissin Air Receiver. The beeping has stopped, but the flash will not fire from the commander. A: Check that the Air Commander and the Air R are set to the same channel. If they are on different channels the flash will not fire. When pairing, it is best to use the have the Air R in the auto channel mode. (added 6/4/18)
Q: When using the Nissin Air Commander, I am not able to access Rear Curtain Sync. On my Sony Camera. Why is this? When using an Air Commander, the Sony Camera must be set to the WL in the Cameras Flash menu. The Rear Curtain Sync. function is in the same menu; therefore, you cannot activate two features from the same menu at the same time. EXCEPTION: Some new Sony cameras such as the A7R III and A7 III have updated the flash menu so that the WL feature is now separated from other flash functions. So, on these cameras, it is possible to activate the Rear Curtain Sync. mode while the Nissin Air Commander is engaged. (added 6/4/18)